A college exam included this nugget in the opening instructions: And the answer to question 14 is b. The professor had concealed this in the middle of the instructions to see if students read them carefully (and to reward those who did). While this might be a practical way to gauge whether anyone read the content, it underscores how easily people miss information- and how important it is for HR to write effective email.
We send dozens of emails each day and receive even more. Are we really getting our key message across? Probably not. According to a 2019 Survey by SlickText on Workplace Communication, almost 40% of respondents claimed to ignore some or all emails from HR.
To help in writing more effective email, here are the keys factors to getting them read and received.
Shorter notes are read and acted upon more quickly. According to a 2016 study by Boomerang, emails between 50 and 125 words elicited the highest response rate at around 50%. There was a precipitous drop in response rates for emails over 2,000 words. If possible, keep your emails to a single screen – you are more likely to lose your reader if they have to scroll down. The single screen word count for a phone screen is about 100 words, with 150 being the maximum for an email window on most computer screens.
Don’t belabor a point by adding too many words or statistics. Don’t add a handful of adjectives to every sentence. If you aren’t concise, you may lose your opportunity to communicate anything...
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