A whistleblower says a novice flight attendant was unable to locate an aircraft's cabin lights switch.
The whistleblower told aviation safety charity CHIRP a senior crew member had to do it for them.
CHIRP said senior crew members needed to take junior staff "under their wing."
An inexperienced flight attendant was unable to switch on their aircraft's cabin lights after a passenger got sick, a whistleblower told an air safety charity.
The crew member struggled to locate the switch after the cabin lights had been dimmed prior to a nighttime departure, the whistleblower told the Confidential Human Factors Incident Reporting Programme (CHIRP).
A senior cabin crew member, who was attending to the sick passenger, had to leave them "and return to the front galley to turn on the lights themself," the whistleblower said.
The senior cabin crew member was working alongside three colleagues with "limited experience" and a fourth that was "recently on line," the whistleblower told CHIRP.
"My concern is new cabin crew are unable to locate simple yet critical equipment and switches used daily," the whistleblower said, adding: "This was a simple medical issue, however could very well have disastrous impact given the level of experience in the cabin that day."
CHIRP, which reviews and investigates UK aviation incidents submitted to it confidentially, said crew members would have received appropriate training in locating controls such as cabin lighting.
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