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Wednesday, April 22, 2026

A Union of Their Own - The American Prospect

This article appears in the October 2023 issue of The American Prospect magazine. Subscribe here.

The first thing to appreciate about the Association of Flight Attendants (AFA) is that it was born feminist. Its feminism and its militance have nourished each other. The second thing to appreciate is that AFA is among the most democratic of American unions. Every officer comes from the ranks of working flight attendants, so there is no gap between the lived experience of the rank and file and the union bureaucracy.

“The people who are representing you are people who work your same job, at your same airline, at your same base, and they understand directly what the job is,” says Sara Nelson, who has served as AFA president since 2014. “It also means you can also hold your leaders directly accountable.”

Nelson, 50, is among the most charismatic and admired of union leaders, even though AFA, with just under 50,000 members at 19 different airlines, is a relatively small union. After the death of AFL-CIO president Richard Trumka in 2021, Nelson seriously considered running to succeed him, but ultimately decided against it. (The labor federation is now headed by Liz Shuler, its former secretary-treasurer.)

More from Robert Kuttner

The union is widely admired (or feared, depending on your viewpoint) for the ingenuity and sheer nerve of its tactics. One technique, which AFA has literally trademarked, is called CHAOS, which stands for “Creating Havoc Around Our System.” CHAOS...



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