Alleges Curtis Total Service Mislead Consumers, Misrepresented Financing Terms
HARRISBURG – Attorney General Josh Shapiro today announced that his office has filed a lawsuit against home improvement company Curtis Total Service, Inc., company manager Richard Price, and HVAC field supervisor Matthew Price for misleading sales practices. The suit alleges that Curtis Total Service, located in Lehigh County, took advantage of unsuspecting consumers, many of whom were elderly and lived alone, and used deceptive tactics to trick consumers into paying for unnecessary home improvements, including costly purchases of HVAC systems.
“Curtis Total Service flat out lied to Pennsylvanians,” said AG Shapiro. “They misinformed consumers about their right to cancel contracts and in some instances, refused cancellation outright. They used bad information, partial information, and dirty tricks to pad their bills at the expense of older Pennsylvanians. No company, no matter how big, is allowed to violate our consumer protection laws. Try it and I’ll see you in court.”
The suit states that, on multiple occasions, the product suggested for purchase was actually unnecessary and/or inappropriate for the consumer’s home. According to the lawsuit, in certain instances vulnerable consumers were asked to sign incomplete invoices that were later filled out or altered by a Curtis Total Service employee. Consumers were told that price breakdowns were not required by Pennsylvania law and were often...
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