The recommender said she "didn't know" if the complaints stayed out of her mind
She complained about staffing. Five months later, she was gone.
A registered nurse at a Melbourne aged care facility has won a general protections claim after a federal court found her employer could not prove workplace complaints played no part in her dismissal during probation.
The Federal Circuit and Family Court of Australia handed down its decision on October 12, 2026, in Kaur v Trustee for the Willow Wood Cranbourne Aged Services Trust (No 2).
The worker was employed as a Residential Wellness Manager at Willow Wood, one of four Melbourne-based aged care facilities operated by Lifeview. She started in August 2024 on a part-time contract, primarily covering afternoon shifts across two of the home's six neighbourhoods.
Within weeks, she began raising concerns.
Her first email to the residential manager, sent in September 2024 during a gastro outbreak, complained she had been left without a coordinator on three occasions and that the week had been "extremely exhausting." A second email in October flagged a staff member who refused to move between areas, telling the worker she would rather go home than comply. A third, in November, raised issues with a colleague's conduct, night staff arriving late, and concerns about closing incident reports without management input.
By January 2025, she emailed again - this time requesting a review of her pay classification. She said she was caring for 58...
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