Agencies have conducted town halls, held listening sessions and distributed surveys on return-to-office plans, but beyond listening, leaders should include employees’ feedback in actions.
Close to half of employees said leaders are not listening to their concerns or questions on office reentry in an exclusive Federal News Network online survey.
Leaders are “hearing but not listening,” one respondent wrote.
“Listening isn’t the same as acting on or responding to,” another wrote.
These are just a few of the responses Federal News Network received after asking a series of questions about agencies’ return-to-office plans.
One survey participant added: “They are hearing us, and I think to a certain extent they seem sympathetic, but they don’t seem to be wavering from their plans for us to return to the office despite two years of evidence showing we don’t need to report to the office in order to do our jobs well.”
Federal News Network collected 3,279 responses, with 72% saying they worked for a civilian agency, 15% working in the Defense Department and the rest in the intelligence community (FNN removed those who identified as retired workers from the data pool).
With many employees wanting maximum telework to continue, more than half of survey participants said they were dissatisfied with how their agencies are conducting return-to-office plans. That dissatisfaction creates a ripple effect.
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