New ILO paper reveals intrusive surveillance, loss of job autonomy as risks emerging from AI deployment
Artificial intelligence adoption in workplaces is creating risks for psychosocial working conditions, according to the International Labour Organisation (ILO), as it called for protections to address the impact of AI on the world of work.
The ILO's latest working paper identified various risks associated with the use and the deployment of AI systems in the workplace.
"These include intrusive surveillance, loss of job autonomy and workplace dignity, excessive data collection, and lack of workplace transparency as emerging psychosocial risks associated with the deployment of AI systems," the paper read.
According to the report, AI-based systems trigger risks such as cognitive overload and work intensification, as automated management leads to an increasing number of tasks within shorter working hours.
AI also risks reducing worker autonomy, leaving employees without the ability to make decisions, carry out meaningful work, and a sense of value.
The technology further introduces risks to interpersonal relationships as it reduces face-to-face interactions and increases social isolation among colleagues.
Additionally, AI also risks triggering a sense of unfairness among employees due to the real-time collection of data from the workplace, with trust potentially eroding as a result of this excessive collection of data and monitoring.
The ILO...
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