• Facebook whistleblower Frances Haugen appeared at an event with ex-Facebook moderator Daniel Motaung.
• Haugen said although Meta talks up AI as a moderation tool, it is too blunt an instrument.
• Motaung said AI is not able to make the moral or ethical decisions required in content moderation.

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Artificial intelligence is nowhere near good enough to address problems facing content moderation on Facebook, according to whistleblower Frances Haugen.

Haugen appeared at an event in London Tuesday evening with Daniel Motaung, a former Facebook moderator who is suing the company in Kenya accusing it of human trafficking.

Meta has praised the efficacy of its AI systems in the past. CEO Mark Zuckerberg told a Congressional hearing in March 2021 the company relies on AI to weed out over 95% of "hate speech content." In February this year Zuckerberg said the company wants to get its AI to a "human level" of intelligence.

But according to Haugen and Motaung, this is a smokescreen that obscures the work done by thousands of human moderators, some of whom suffer severe mental health issues they say come as a result of their work.

AI is just not as smart as Silicon Valley makes out

Haugen said AI at the moment is nowhere near...

Read Full Story: https://www.businessinsider.com/meta-facebook-ai-cannot-solve-moderation-fran...