Artificial intelligence (AI)-powered meeting tools are being adopted into the workplace at unprecedented speed. Platforms such as Microsoft Teams, Zoom, and Webex now offer features that automatically record...
How Legal and Compliance Can Shape Governance, Retention, and Risk Mitigation
Artificial intelligence (AI)-powered meeting tools are being adopted into the workplace at unprecedented speed. Platforms such as Microsoft Teams, Zoom, and Webex now offer features that automatically record, transcribe, and summarize videoconference meetings — often in real time. It's easy to see the appeal. These capabilities promise greater efficiency, searchable records, and reduced administrative effort.
For legal, HR and compliance functions, however, these same tools raise fundamental questions about data management, privilege, accuracy, and workplace behavior. Without the right governance, they can undermine litigation strategy, erode confidentiality protections, and alter how employees engage in sensitive discussions.
The pace of adoption compounds these risks. Rollouts are often driven by IT or business units, with legal brought in only after use has begun. That reactive position is especially problematic when meeting content is highly sensitive and discoverable in litigation. What might seem like a harmless transcript of a performance review, workplace investigation, or union strategy can quickly become a piece of evidence.
The key to safe deployment is to identify where and how...
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