The following article first appeared in the News & Analysis section of Littler Mendelson’s website. It is reposted here with permission.
Whether employers like it or not, artificial intelligence note-taking technologies have entered the workplace.
In a 2025 survey of 1,000 professionals, one in five respondents stated they frequently used AI to draft notes during meetings.
AI technologies not only transcribe meetings but can also provide outlined notes, attribute comments to individual speakers, draft summaries, and assign to-do steps to participants.
In addition, agentic versions of AI note-taking technologies can pull information from other sources to assist meeting participants in accomplishing their to-do steps.
For employers, these technologies offer substantial benefits. Freed from the distractions of taking notes, employees can be more present, engaged, and responsive during meetings.
Afterward, AI note-takers can streamline the preparation of summaries, action items, and follow-up communications, which increases efficiency and reduces administrative burden.
At the same time, however, these technologies introduce legal and operational risks.
They may implicate federal and state privacy laws, expose confidential and privileged information, create disparate impacts affecting individuals in protected categories, generate inaccurate or misleading records, and produce voluminous documents that make the discovery process even more expensive for employers.
Given these...
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