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Saturday, November 29, 2025

Alaskan-based company to pay millions, accused of impersonating military members to boost moving business at Scott Air Force Base - First Alert 4

ST. LOUIS, Mo. (First Alert 4) -An Alaskan transportation company has agreed to pay $3.5 million, resolving allegations it posed as government and military personnel on surveys.

The United States Attorney’s Office of the Southern District of Illinois said Denali Group, Inc. violated the False Claims Act by posing as U.S. Department of War and Coast Guard members while filling out customer satisfaction surveys.

The Department of Justice said Denali participated in a program that provided moving and storage services to Department of War and Coast Guard personnel. That includes individuals and families moving to Scott Air Force Base.

The DOJ said the company submitted false surveys giving Denali perfect scores between Jan. 2015 and March 2019, claiming employees used spoofed phone numbers and sometimes used technology to change their voices.

The U.S. government claimed Denali gave these false survey results, even if service members were not satisfied with their service.

The DOJ stated that customer satisfaction scores significantly influenced the number of shipments awarded by the government to each company.

“Defrauding the Government through falsified surveys is an affront to America and Air Force families, directly undermining the very communities they inhabit,” said Special Agent William A. Rouse, Special Agent in Charge, Department of the Air Force (DAF), Office of Special Investigations (OSI), Procurement Fraud (PF) Detachment 4, Wright-Patterson AFB, Ohio. “Justice has...



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