SINGAPORE – The State Courts has ordered a retailer of alkaline water filtration systems, Triple Lifestyle Marketing to stop making false claims and misleading consumers on its products and maintenance service packages.
The courts also ordered its sole director and shareholder Tan Jia Huang to stop knowingly abetting, aiding, permitting or procuring his company to do the same, after neither Tan nor a representative from Triple Lifestyle Marketing failed to appear in court.
According to a release from the Competition and Consumer Commission of Singapore (CCCS) on Tuesday, the courts had determined that the retailer had engaged in unfair practices under the Consumer Protection (Fair Trading) Act.
The CCCS had applied for a court order against the retailer in November 2022.
This came after the Consumers Association of Singapore (Case) received 469 complaints against the retailer between January 2018 and October 2022, following which CCCS conducted an investigation and interviewed customers on their complaints.
Among several unfair practices, Triple Lifestyle Marketing misled customers into thinking that alkaline or filtered water can prevent diseases such as osteoporosis, cancer, diabetes, arthritis, kidney or colonic disorders and psoriasis, or improve the condition of those with such diseases.
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