Could your workplace terminology be causing dangerous confusion?
10 May 2025
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The Fair Work Commission (FWC) recently dealt with a case where a worker believed she had been dismissed after receiving an email about "offboarding" from her workplace assignment.
The worker had requested time off to travel overseas for personal reasons, only to receive a concerning response from her employer that led her to believe her employment had ended.
The worker argued that several factors contributed to her belief she had been dismissed: the employer's email stating they would "proceed with your offboarding," instructions to return her workplace ID, the withholding of her salary, and the lack of clear communication about her employment status or future work opportunities.
The case raised important questions about what constitutes a dismissal under Australian employment law, how clearly employers must communicate changes in work assignments, and whether security-related actions can be distinguished from employment termination.
The worker started her job with a recruitment company serving the aviation industry in May 2022. She worked as a catering attendant with the employer's client, Dnata, at Sydney Airport's tarmac facility where she had access to secure kitchen areas.
On 16 February 2025, the worker emailed her employer stating she needed to fly to Dubai for personal reasons and would be unavailable until 28 February 2025. This...
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