What’s Happening at Amdocs?

Amdocs has launched a new GenAI & Data division, marking a major strategic shift toward artificial intelligence — and is simultaneously preparing for another round of global layoffs affecting hundreds of employees

• The newly formed unit will centralize AI efforts across the company, bringing together product, engineering, strategy, and go-to-market functions.
• The move comes as part of a two-year internal transformation aimed at embedding generative AI into every layer of Amdocs’ operations.
• Calcalist reports that hundreds of employees in Israel and globally are expected to be impacted by upcoming job cuts.

“We established the new division with the strategic intention of making artificial intelligence an integral part of Amdocs’ DNA,” said Ilan Sade, who will lead the division as SVP and Division President.

Official Statements

In a company announcement, Amdocs confirmed it is realigning its workforce as part of the GenAI rollout.

• “This transformation process… requires adjustments to our organizational structure and workforce,” Amdocs said.
• The company emphasized the need to boost business efficiency to support its ambitions in the global IT and telecom space.

Why It Matters

This pivot reflects broader industry trends, where companies are restructuring traditional teams to capitalize on AI-driven growth opportunities. For Amdocs, it’s both a technological milestone and a moment of workforce disruption.

Amdocs has not specified an exact...

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