'You can draw a very clear line to the impact on your revenue or profitability by investing in leadership skills': experts explain how clarity, feedback for leaders crucial for organizational success
Is a disengaged leadership tier undermining workforce engagement?
According to recently published data, less than one per cent of global leaders surveyed are fully engaged, and when leaders aren't engaged, 99 per cent of their teams aren't engaged either.
Leadership engagement is more than a morale issue, says Thomas O’Neill, professor of industrial and organizational psychology at the University of Calgary – it shapes team dynamics, goal clarity and connection to purpose.
“A leader that's not engaged tells me that they're an absent leader,” O’Neill says.
“An engaged leader would get to know employees on a personal level and develop that rapport. Of course, people are hired to do the work, but most people want real purpose in their work, and I think that that's a major role of an engaged leader, is to provide that purpose and that direction and give people fulfilling work activities.”
The ADP report Today at Work revealed that when a team leader is fully engaged, 35 per cent of their team isn't.
O’Neill points out that overburdened frontline leaders are often juggling too much due to poor upstream planning by “out of touch” senior leaders.
“That then becomes a leadership issue at the mid to higher levels of the organization, where they're...
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