Michael Shutt, a Senior Associate at Berry Smith Lawyers, considers the benefits and challenges of using AI in the workplace.
The recent Artificial Intelligence Action Summit, which brought together leaders from various sectors to discuss the future of artificial intelligence (‘AI’), underscored the significant transformation AI is driving in businesses and their workplace practices. Whilst AI offers numerous benefits such as efficiency and productivity, it also presents businesses with potential risks and challenges that need careful management.
Artificial intelligence is an umbrella term referring to different technologies that enable machines to simulate human intelligence and to perform tasks which would typically require human intervention. However, with these advanced technologies also come legal complexities.
Businesses are increasingly reliant on AI tools to perform certain human resources and employee management functions.
AI hiring, promotion and performance evaluation tools can carry unintended biases, raising significant employment law concerns. Indeed, AI systems are only as objective as the data they analyse. If these tools are inadvertently trained on biased historical data, this may result in an employer unintentionally discriminating against protected groups (eg, based on race, gender, age, disability, etc). For instance, if an employer relies on historically successful CVs that predominantly belong to men, the AI tool may...
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