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Friday, October 16, 2026

Ask HR: New Job's Travel Requirements Weren't Disclosed - SHRM

SHRM President and Chief Executive Officer Johnny C. Taylor, Jr., SHRM-SCP, is answering HR questions as part of a series for USA Today.

Do you have an HR or work-related question you'd like him to answer? Submit it here.

I was offered a new job for which travel was not listed in the job description or discussed in the interview. In my profession, travel is not unheard of, so I expected occasional travel. I voiced my desire to be local to one of the interviewers and indicated that I had no interest in frequent travel. I left my job of 15 years for this position, and now I'm being pressured to travel frequently. I do have medical issues, but I would prefer not to discuss them if possible. Suggestions? —Anson

Johnny C. Taylor, Jr.: While any number of scenarios could have led to this unfortunate disconnect, the bottom line is that somewhere within the exchanges between the interviewer, manager and yourself, the expectations were lost. Miscommunication, whether accidental or intentional, erodes trust and damages the employer/employee relationship. To turn things around and improve communication, you should start a conversation with your manager and/or human resources department as soon as possible.

You are not required to inform your employer about your medical condition. However, should your condition rise to the level of a medical disability, you may need to disclose it. Your employer will then need to assess whether your condition meets the criteria for a disability under...



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