Remote AT&T lead alleges RTO move, bias ended her long career
AT&T is facing new allegations that its return-to-office push sidelined a long-time remote worker with disabilities, age and gender discrimination claims in tow.
In a case filed on Dec. 5, 2025, in the U.S. District Court for the Eastern District of North Carolina, Eastern Division, former AT&T Enterprises, LLC employee Kimberly Wall sets out how a mandatory return-to-office policy, layered over long-standing medical issues, allegedly led to the end of her employment.
Wall, who lives in Wilmington, N.C., says she joined AT&T on or about August 12, 2002, as a call center representative and was later promoted to a Lead role, including in project management and development. She alleges she met the company’s legitimate business expectations throughout her tenure.
According to the filing, AT&T allowed Wall to work remotely beginning around 2010 and approved her move to Wilmington in or around 2012 while she continued working from home. At the time of the events described, she was 51 years old, female and a two-time breast cancer survivor.
Wall says her medical history left her with complex regional pain syndrome, post-mastectomy pain syndrome and neuropathy. The filing describes “Wall’s Disabilities” as causing debilitating pain and uncontrollable muscle spasms, requiring her to manipulate her reconstructed chest area to manage symptoms, and substantially interfering with her ability to...
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