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Saturday, October 24, 2026

Auckland care home owes migrant caregiver $84K after WeChat firing - Human Resources Director

She was congratulated for her visa one week, then told not to come back the next

A migrant caregiver asked her Auckland employer to honour the pay rate written into her own signed contract. She was fired by WeChat message the same day.

The Employment Relations Authority has ordered New Windsor 2017 Limited, trading as New Windsor Care, to pay more than $83,000 after finding the residential aged care operator unjustifiably dismissed and disadvantaged the worker - denying her agreed wages, withholding leave entitlements, and ending her employment without process.

The determination, issued October 6, 2026, laid bare a pattern of underpayment at the Auckland care home and an employer that largely refused to front up when it mattered.

From trial shifts to cash in hand

The worker started at the home for older Chinese residents in May 2023, beginning with two half-day trial shifts paid at around $100 in cash. Her first written employment agreement, signed weeks later, put her rate at $22.70 an hour for a minimum of 30 hours a week.

That did not last long. By December 2023, she had signed a second contract listing her as a health care assistant on $29.66 an hour for a minimum 40 hours a week. The new terms were drawn up to support her application for an Accredited Employer Work Visa, which required a written agreement specifying an hourly rate and minimum hours.

But the pay never followed the paperwork. From around November 2023, the worker began receiving cash payments at just...



Read Full Story: https://news.google.com/rss/articles/CBMixwFBVV95cUxOZDN6eWQwb2FHUlpESFpuclli...