An AusPost employee who quit over disputes about carer's leave was not forced out, the Fair Work Commission has found.
The worker, a strategic account manager based in Brisbane, had been with Australia Post for more than 10 years. She is the parent of a child with a disability and had an approved flexible work arrangement that let her work from home four days a week, commuting to the Brisbane office on Wednesdays. She lived on the Gold Coast.
The trouble started in January 2026. The worker applied for long service leave but was knocked back because she had not met the eligibility requirements. She then told her manager she would be taking carer's leave from late January to late February to support her son's transition to school.
That request ran into problems too. AusPost told her the application did not meet the evidence requirements under its personal leave policy and the enterprise agreement, and could not be approved. She was invited to resubmit with supporting evidence or apply for a different type of leave. The Commission found no evidence she did either.
Around the same time, her manager raised concerns she was falling behind on customer meetings. They discussed a plan and confirmed it by email.
Then, on February 16, 2026, the worker called her manager and said she had decided to resign. According to the manager's account - which the worker did not dispute - she said words to the effect that she needed to be at home to support her son and that resigning was a...
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