Editor's note: Katie Clarey is a regular freelancer with HR Dive. Her column, Back to Basics, began three years ago, when she started covering employment law. If you're new to HR (or just need a little refresher), follow along as she speaks with legal experts, peruses federal guidance and lays out the basics of federal employment law. Feel free to send tips, questions and feedback to [email protected].
Emilio works in HR at a shoe manufacturer. He's relatively new to the job, but he likes his department, which is growing.
One day, a sales manager stopped by HR and asked Emilio if she could get a copy of the document his team passed out during open enrollment — the one that broke down the company's 401(k) offering.
Emilio said he'd be sure to drop it off at her desk by the end of the day. But he got pulled into a meeting after lunch, and then he needed to pick up his daughter from school. He forgot about the request the next day, and he didn't remember it for several weeks.
The worker's request came rushing back to him when he got an email from the worker's accountant, who said Emilio could get his company in trouble if he failed to produce the document in question. Emilio started to worry. Was the accountant right? He simply forgot the worker had asked — could it really be that big of a deal?
As he pondered these questions, he thought back to his onboarding. His manager had mentioned something about these kinds of documents and the importance of delivering them to...
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