The Better Business Bureau (BBB) completed an investigation into JCS Gunshop, which operates under the domain name murdocksguns.com.
The investigation was the result of consumer complaints along with inquiries made by 30 businesses about the company.
BBB’s investigation found that JCS Gunshop made false claims about their operating location and displayed unreliable business practices.
The website initially showed text and photos of guns and gun accessories for sale. However, BBB found that JCS Gunshop falsely claimed its location to be 1528 N Broadway, Wichita, KS 67214.
BBB sent correspondence to that address, and the mail was returned as undeliverable. When officials visited the location, they found that the space was vacant, with no business operating in the area. BBB also discovered that the company falsely claimed a physical address on Stevens Drive in Iowa City, IA.
The investigation also revealed that the website had copied text from other gun shops and pasted it on their website, and falsely claimed to accept Bitcoins as a payment method.
A consumer complaint received by BBB alleged that JCS Gunshop asked the consumer to pay for the gun through PayPal using the Friends and Family option, and then asked them to pay again using different payment forms. The business did not respond to the complaint, and the consumer was unsuccessful in initiating a refund.
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