SINGAPORE: A beauty salon chain has been issued a warning after it was found to have made false claims about the health benefits derived from its treatments, as well as the discounts it offered, the Competition and Consumer Commission of Singapore (CCCS) said on Thursday (May 18).
The chain, Salon One Beauty Salon, was also found to have engaged in pressure sales tactics at some of its outlets. The chain has outlets in Ang Mo Kio, Bukit Batok, Bukit Panjang, Clementi, Marine Parade, Pasir Ris and Tampines.
According to CCCS, Salon One made unsubstantiated representations about its treatments. This included claims that their herbal head spa treatment was able to prevent Alzheimer's disease, brain stroke, cerebral infarction, cerebral thrombosis and cerebral hemorrhage.
The treatment also claimed to enhance memory, said the competition watchdog.
"Such representations were also made to certain consumers who were not able to reasonably ascertain if the claimed efficacy and health benefits of the treatments existed."
An investigation by CCCS found that the chain engaged in unfair practices between October 2017 to August 2022.
Besides the false claims about its treatments, Salon One had claimed that there were price discounts for basic haircuts for members and non-members. However, these discounts never existed as they were discounted from prices that were never offered to consumers.
The competition watchdog found that two of...
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