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Sunday, April 20, 2025

Beware! LIC warns customers against fraudulent calls, fake claims - Business Standard

The Life Insurance Corporation of India (LIC) has warned its customers against fraudulent calls, fake claims, and phishing scams while advising policyholders to remain vigilant and avoid sharing personal or financial details with unknown sources.

LIC emphasised that it never contacts customers via calls, SMS, WhatsApp messages, or emails for verification of Know Your Customer (KYC) details. It has urged customers to refrain from disclosing sensitive policy or banking information in response to unsolicited communications, asserting that such interactions may be attempts by fraudsters to deceive policyholders with fake bonus offers and exaggerated monetary benefits.

“In case you receive such spurious calls, WhatsApp messages, or e-mails, please report it to us at [email protected]. Please report complaints regarding online financial fraud immediately to the National Cyber Crime Portal at https://cybercrime.gov.in/ or call the helpline in 1930,” said LIC in a post on X.

Security measures for LIC customers:

Avoid unverified communications: Do not entertain calls, messages, or emails from unknown or unverified sources.

Beware of false promises: LIC does not offer exaggerated bonuses or monetary benefits through third parties.

No KYC verification requests: LIC does not ask customers for KYC verification via calls, SMS, or emails.

Do not share personal information: Avoid sharing bank details, policy information, or OTPs with unknown individuals.

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