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Thursday, October 22, 2026

Bill Text - AB-1601 Call centers: protections. - California Legislative Information

CALIFORNIA LEGISLATURE— 2021–2022 REGULAR SESSION

An act to add Chapter 5 (commencing with Section 1412) to Part 4 of Division 2 of the Labor Code, relating to employment.

LEGISLATIVE COUNSEL'S DIGEST

AB 1601, as introduced, Akilah Weber. Call centers: protections.

Existing law generally regulates the wages, hours, and working conditions of people employed in any occupation. Existing law creates the Division of Labor Standards Enforcement, the head of which is the Labor Commissioner. Existing law prohibits an employer from ordering a mass layoff, relocation, or termination, as defined, at a covered establishment, as defined, without giving a written notice of the order to certain parties and entities, including the employees, the Employment Development Department, and specified local officials.

This bill would require an employer of customer service employees in a call center, as specified, that intends to relocate from this state to a foreign country to notify the commissioner at least 120 days before the relocation. The bill would authorize the Labor Commissioner to impose, in the commissioner’s discretion, a civil penalty of up to $10,000, for every day of the violation upon an employer that fails to provide this notice. The bill would deposit the civil penalties into the Labor Enforcement and Compliance Fund to be used, upon appropriation by the Legislature, for administration and enforcement of these provisions.

This bill would require the Labor Commissioner to...



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