Workers say they held their urine and skipped drinks to get through shifts, the EEOC claims

The EEOC is suing FedEx, saying it left blind package handlers without workable accommodations and brushed off their repeated requests for help.

The complaint, filed June 30, 2026 in the US District Court for the Middle District of North Carolina, focuses on the company's Kernersville, North Carolina facility. The agency alleges that from at least November 2021, FedEx employed several blind package handlers who could do the work but needed help getting around the building safely.

Their ask was modest, according to the filing: tactile tape on the floor to guide them to their workstations, the restroom and other areas. The EEOC says those requests were ignored or refused, and that the company never really engaged in the interactive process — the give-and-take an employer is supposed to have with a worker to find an accommodation that fits.

What the company offered instead, the complaint says, was a system in which blind employees asked coworkers or managers for directions. In practice, the EEOC alleges, that fell apart. Workers often waited a long stretch just to use the restroom, because security had to call a manager and the employee then had to wait for that manager to show up. Sometimes no one was free, the filing says, and the worker could not go at all. The complaint alleges the unreliability drove employees to hold their urine and avoid drinking liquids during shifts.

FedEx did...

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