Long gone are the days of the traditional, monolithic idea of a worker. Amid increasing globalization, demographic shifts, and economic changes, the one-size-fits-all approach to employment has become obsolete. The modern workforce is made up of a wide array of different workers, all with their own needs and expectations. Globally, domestic labor laws and workplace policies have failed to keep pace with the evolving nature of today’s workers.
To address these changes, SHRM surveyed 16,000 workers across 16 countries between February and June 2024. By studying the experiences, needs, wants, and expectations of 1,000 workers in each country across a variety of industries, SHRM’s data provides insights into key worker types.
The following countries were surveyed:
Surveyed workers were asked about their primary job, hours worked per week, how they are paid, where they work, whether it is a temporary or long-term job, and whether they are classified as an employee. Based on their responses, workers were placed into five types that represent the makeup of the modern workforce. By categorizing workers into these meaningful types, it is possible to create a shared understanding and a common language that can inform policy decisions.
The survey placed the participants into the following...
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