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Friday, March 27, 2026

Businesses forfeit $4.2 million in energy efficiency certificates, one banned for false claims - Medianet News Hub

The VEU program is an energy efficiency program that helps Victorians cut their energy bills by supporting households and businesses to use energy more efficiently. Accredited businesses undertake energy efficiency upgrades that entitle them to create Victorian energy efficiency certificates, which they can then sell.

Energy Efficient Upgrades

The commission has cancelled the VEU accreditation of Shantey Pty Ltd (Energy Efficient Upgrades) for providing false information for its energy efficiency projects and breaching consumer protections. The business is banned from re-applying for VEU accreditation for five years.

The commission alleges Energy Efficient Upgrades and contractors working on its behalf:

  • staged photos to falsely claim upgrades, including bringing water heater units to a premises with no existing water heaters as false evidence of decommissioning
  • engaged in banned sales and marketing activity, including doorknocking, telemarketing and high-pressure sales tactics
  • failed to obtain co-payments from consumers for multiple upgrades, including paying some consumers in cash to use as a co-payment or refunding co-payments.

The commission is considering further action against Energy Efficient Upgrades and has refused registration and ordered the surrender of 2,586 certificates, valued at over $200,000*.

Ecosaver Australia

The commission has refused registration of 48,550 certificates created by Ecosaver Australia Pty Ltd, for providing falsified photo evidence...



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