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WILKES-BARRE — With the deadline to file 2021 Pennsylvania personal income tax returns a month away, the Department of Revenue is extending its customer service hours for taxpayers to get help by phone.
This will help taxpayers get the assistance they need prior to the April 18, 2022, deadline to file 2021 personal income tax returns, said Revenue Secretary Dan Hassell.
“Pennsylvanians who are sitting down to file their tax returns may have questions or concerns, so we are encouraging our customers to reach out directly to one of our personal income tax experts for assistance,” Hassell said. “We also have a number of other customer resource options on our website, www.revenue.pa.gov, that can help our taxpayers answer their questions and get their returns filed on time.”
Taxpayer service and assistance
Beginning today, personal income tax assistance will be available between 8 a.m. and 7 p.m., Monday through Friday, by calling 717-787-8201. This number will connect customers with the Department of Revenue’s Customer Experience Center.
Personal income tax assistance is also available through the department’s Online Customer Service Center. The Online Customer Service Center contains answers to hundreds of common income tax questions and allows taxpayers to securely submit a question to the department through a process that is similar to sending an email.
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