Fostering civil political conversations can result in employees staying with their employer for years longer and trusting their organization more, according to a new SHRM Research report, Managing Difficult and Political Conversations in the Workplace.

Benefits of Civil Conversations

Workers who rated their workplace high on civility and psychological safety during political conversations were likely to stay with their organization for nearly two years longer on average than those who rated their organization low on these areas, the report found. It was based on a survey conducted between July 10 and July 22 with a representative sample of 1,971 U.S.-based workers.

Employees who reported that their work environment was low on civility and psychological safety during political conversations intended to stay with their organization for 5.74 years on average, the research found. Workers at organizations where there was high civility and high psychological safety during political conversations intended to stay with their current organization for 7.46 more years on average.

In addition, these workers were more likely to be satisfied with their jobs, have greater trust in their co-workers and managers, and agree that their workplace supports innovation. These are important factors in retaining qualified workers who are in high demand.

Challenges in Bringing About Civil Conversations

There are challenges in creating civility and psychological safety in the workplace. According...

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