Workplace culture is built moment by moment – in conversations, decisions, and how people show up for one another. In today's environment, many of those moments are feeling more difficult.
Workplace culture is built moment by moment – in conversations, decisions, and how people show up for one another. In today's environment, many of those moments are feeling more difficult.
HR and compliance leaders see it firsthand: tensions rising, conversations becoming more charged, and uncertainty around maintaining respectful dialogue when the world outside the workplace feels challenging.
This isn't an easy issue to solve – and you're not alone in facing it. As societal divides spill into organizational life, the need to protect civility and psychological safety has never been more critical. And that responsibility doesn't sit with one person or department; it's shared across the organization, woven into how we train, lead and listen.
A strong ethical culture is your most valuable asset, even in difficult times – especially in difficult times.
Civility risk is showing up in the data
We wrote recently about the increase in workplace civility concerns, and the trend hasn't reversed. It's deepened.
NAVEX hotline data suggests that internal tensions grow as external discourse becomes more polarized. Employees are increasingly unsure where the boundaries are and whether speaking up will improve things. In this environment, compliance leaders must recognize that incivility isn't just an...
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