An injured cleaner said a deleted login ended her job - the Commission read the facts differently
Losing access to a work app is not the same as losing your job. That was the takeaway from a Fair Work Commission decision handed down on July 30, 2026, which went against an injured cleaner - while putting her employer's early handling of the injury squarely on the record.
The worker joined a Northern Territory cleaning company as a cleaner in September 2025, based in the remote town of Tennant Creek. She picked up jobs through an app called WorkApp and dealt with the business over WeChat.
In late November 2025, she was hurt in a car accident at work and fractured a finger. The worker told the Commission that a company representative gave hospital staff a false account of how the injury happened, and lent the worker her own Medicare card because the worker had no identification with her. According to the worker, the company did this because it did not want her to lodge a workers compensation claim.
A few days later, the company removed her access to WorkApp. She treated that as the moment she lost her job, later nominating December 5, 2025 as her dismissal date. She brought a general protections claim, arguing she had been sacked for exercising workplace rights - taking time off for her injury and pursuing a workers compensation claim.
The company told a different story. It said it never dismissed her, in writing or verbally. It submitted that she was removed from WorkApp...
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