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Monday, April 20, 2026

Coffee Companies That Emphasize Hiring Disabled Workers Fall ... - Nonprofit Quarterly

Not long ago, I had the fortune to visit Paris. Next to the Arc de Triomphe in Champs-Elysées, I ate at a place called Café Joyeux, where people with all kinds of disabilities were on staff serving patrons.

At the counter, a cashier who had Down syndrome took my order: a butter croissant and cappuccino. When I looked down to pay, it read 700 instead of 7. When I asked for the bill to be corrected, a nondisabled manager quickly came to help her.

Shortly after, I was served a cappuccino and chocolate croissant by a waiter who also had Down syndrome. When I told him I had ordered a butter croissant, the manager stepped in again, telling me that the cashier made a mistake and apologizing for not having any butter croissants left. I reassured him that it was no problem, taking my chocolate croissant back to my table outside.

Later, I reflected on my experience. While I was impressed by how many workers with disabilities the cafe employed, I wondered to what extent such cafes benefitted workers with disabilities, not just in France but at home in the United States.

At 20 percent of the nation’s population, the number of people with disabilities is large, but despite their numbers they experience rampant discrimination.More broadly, I wondered to what extent such cafes benefitted workers with disabilities, not just in France but at home in the United States.

Employment and Disability in the United States

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