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Saturday, May 2, 2026

Comcast could have avoided giving false map data to FCC by checking its own website - Ars Technica

Comcast has fessed up to another mistake on the national broadband map after previously insisting that false data it gave the FCC was actually correct.

Our report on February 9 showed that when residents in two Colorado cities objected to Comcast's coverage claims through the FCC challenge system, the company disputed those challenges even though it was impossible to order Comcast Internet service at the challenged addresses. As we previously wrote, Comcast only admitted to the FCC that it submitted false data in Arvada, Colorado, one day after we contacted the company's public relations department.

But Comcast hadn't yet admitted that it gave the FCC false data in Fort Collins, Colorado, at the time of our last report. That changed last week in a letter to the FCC. "Upon further review of the location ID in question, Comcast has determined that the location is currently not serviceable by Comcast," the company told the FCC.

The letter came in response to a challenge filed on November 19 by Justin Olsson, who contested Comcast's claim to cover the house where his mother lives on Kedron Court in Fort Collins. Comcast had disputed Olsson's challenge on January 21 but changed its tune after our article.

A member of Comcast's executive customer relations department sent Olsson a copy of its new letter to the FCC on Friday. Olsson, a lawyer for a tech company in California, showed us the letter and his response to Comcast. He wrote:

I appreciate that you finally admitted it...



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