Dear colleagues and students
This year marks the 10th anniversary of the establishment of an externally operated university whistleblower hotline. The decision to establish an externally managed hotline was made by the Risk Management Executive Committee in 2015.
The University of Cape Town (UCT) whistle-blowing hotline provides staff, students and third parties with a mechanism to report or alert the university management about matters which may not have been detected through regular internal controls.
The hotline is occasionally referred to as an ethics or fraud hotline and operates on strict principles of confidentiality and anonymity. Over the past decade, the hotline has demonstrated its efficacy as a valuable management tool.
The university remains resolute in its commitment to fostering an ethical and compliance culture. At the university, the hotline serves as a conduit for concerned employees and students, as well as third parties affiliated with the university to report instances of fraudulent, corrupt and unethical conduct within the institution. Consequently, the university management does not have direct access to the hotline and relies solely on reports of complaints provided by the service provider after complainants have initiated contact with the hotline.
To effectively manage the hotline, the university has implemented several checks and balances. In 2023, the Council approved the university’s comprehensive whistleblowing policy to support the governance...
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