A new report that was supposed to be a shining panegyric to how useful AI is was caught loaded with fake claims that appear to be AI hallucinations, the Financial Times reports — a blunder that may have unintentionally demonstrated AI’s most compelling use case: bullsh*tting your job.
Titled “Redefining excellence in the age of agentic AI,” the report was released October by KPMG, one of the big four consulting firms, making the mishap an all the more embarrassing indictment of elite Wall Street professionals’ mindless enthusiasm for the tech.
It claimed that numerous big organizations are already making extraordinary use of the tech, with the takeaway that you should be deploying AI, too, lest you become one of those dinosaurs that still relies on the fleshy circuitry of the brain to synthesize information.
The global wealth manager UBS “integrates AI agents across investment advisory, risk management and compliance monitoring,” it stated. The Swiss Federal Railways has AI agents that “help users plan, book, and optimize journeys based on preferences, real-time conditions and carbon impact, turning SBB into a holistic mobility orchestrator,” it further asserted. And the Transport for London was using AI agents “to predict and manage congestion, personalize commuter updates and co-ordinate multimodal transport.”
AI evangelists, never above shameless boosterism and misleading claims, would desperately hope for any of these things to be true. But as the FT was tipped off by...
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