- Austrian Airlines found guilty of misleading customers with false claims of carbon-neutral flights and 100% SAF use.
- Court ruling confirms that flights are not operated without carbon-emitting kerosene, making them not carbon-neutral.
- Airline amends its language and now offers options for offsetting CO emissions during booking, with specified SAF percentage used in flights.
The flag carrier of Austria, Austrian Airlines, was found guilty of making a false impression of offering carbon neutral flights. The ruling was handed down to the airline in June but only been made public earlier this week. As a posting requirement, the airline posted the court ruling on its social media (Twitter) page, showing the details of the release.
The court ruling shows that the airline is guilty of misleading the customers by claiming carbon-neutral flights or the use of 100% Sustainable Aviation Fuel (SAF) onboard its flights to Vienna. The airline had advertised the possibility of flying to the Vienna Biennale “carbon-free”. That, in reality, has been found to be a false and misleading claim by the court.
The court ruling has been made public
Austrian Airlines was found guilty of false advertisement about having its customers fly to Biennale with no harm to the planet. The airline claimed to be flying completely carbon-free and advertised its flights with false statements on its website. During its 2022 advertisement campaign, the airline claimed the possibility of carbon-neutral...
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