SINGAPORE - The Competition and Consumer Commission of Singapore (CCCS) has applied for a court order against a retailer of alkaline water filtration systems for allegedly making false claims and misleading customers about the systems and its maintenance service packages.
CCCS said it filed court proceedings in the State Courts on Friday against Triple Lifestyle Marketing and its sole director and shareholder, Mr Tan Jia Huang, under the Consumer Protection (Fair Trading) Act. The company sells water dispensers, alkaline water filtration systems and maintenance service packages to consumers.
CCCS is asking the court to act against the company over its false and misleading claims, and is seeking an injunction to stop it from carrying out such activities.
Among several alleged unfair practices, Triple Lifestyle Marketing is said to have misled customers into thinking that alkaline or filtered water can prevent diseases such as osteoporosis, cancer, diabetes, arthritis, kidney or colonic disorders and psoriasis, or improve the condition of those with such diseases.
It allegedly also made several false claims, including that its products were accredited and that Thomson Medical Centre was a customer, that its water dispenser was free for a limited time, and that it would repair or replace faulty dispensers or change water filters on consumers’ request under the maintenance service packages.
CCCS said that from January to around December in 2020, the firm accepted payment for...
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