SINGAPORE: The Competition and Consumer Commission of Singapore (CCCS) has filed court proceedings against a company that allegedly made false claims, and misled customers over its alkaline water filtration systems and maintenance service packages.
The firm, Triple Lifestyle Marketing, allegedly misled customers that alkaline or filtered water can prevent or improve the condition of diseases such as cancer, diabetes and arthritis.
In a statement on Friday (Dec 16), CCCS said it has filed court proceedings in the State Courts against Triple Lifestyle Marketing and its sole director, Tan Jia Huang, under the Consumer Protection (Fair Trading) Act.
CCCS is asking the court to make findings against the company over its false and misleading claims, and is seeking an injunction to stop the firm from engaging in this conduct.
The firm sells water dispensers, alkaline water filtration systems and maintenance service packages to consumers.
Triple Lifestyle Marketing allegedly engaged in unfair practices including: Making the false claim that its products were accredited and that its customers included Thomson Medical Centre; that its water dispenser was free for a limited time when this was untrue; and that it would repair or replace faulty water dispensers or change water filters under its maintenance service package.
From at least January 2020 or around December 2020, the company allegedly accepted payments for its maintenance service packages, which included a one-year warranty...
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