Employers encounter a myriad of challenges in managing the expectations, rights, and roles of employees while maintaining productive and efficient operations. These issues coupled with unpredictability regarding the economy, the recent advent of flexible working arrangements, and the frequency upon which employment laws change, require legal advice to be expedient, and often, multijurisdictional.
In order to meet these challenges, it is essential for firms within the middle market providing guidance to clients on employment law issues to proactively establish, maintain, and consistently update a database devoted to knowledge management (KM). The KM database should identify guidance as well as forms—which are routinely updated and refined—in order to maximize efficiency, ensure that advice complies with current law and to provide cost-efficient support to clients.
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