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Tuesday, October 13, 2026

DOJ Web Access Guidance Provides High-Level Overview - SHRM

The U.S. Department of Justice's (DOJ's) guidance earlier this year on Web accessibility and the Americans with Disabilities Act (ADA) gave covered entities flexibility in compliance while highlighting common barriers and fixes.

"Most experienced practitioners in Web accessibility found it to be much ado about nothing because it doesn't say anything that the DOJ has not already said in other venues," said Kristina Launey, an attorney with Seyfarth in Sacramento, Calif. "Other readers of it, however, appreciated it as an all-in-one-place, mostly clear, explanation of general principles of what it means for a website to be accessible and the DOJ's position."

Bret Cohen, an attorney with Nelson Mullins in Boston, added that companies should carefully consider if their own websites are accessible to individuals who are blind, deaf or hard of hearing, or unable to use a mouse.

Accessible Features

Examples of what businesses should do to make websites accessible include the following best practices, the DOJ noted:

  • Color contrast in text. Sufficient color contrast between the text and the background allows people with limited vision or color blindness to read text that uses color.
  • Text cues when using color in text. When using text color to provide information (such as red text to indicate required form fields), including text cues is important for people who cannot perceive the color. For example, include the word "required" in addition to red text for required form fields.
  • ...


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