’Our teams have been working hard to tackle this activity and help keep our premiums low,’ says claims director
Ecclesiastical prevented more than 4m in fraudulent claims in 2024, an increase of nearly 1m compared to 2023.
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The specialist insurer reported a 37% rise in fraudulent property claims and a 17% increase in fake casualty claims in the last year.
Through investigations and legal action where necessary, Ecclesiastical saved approximately 2.6m in property claims and almost 1.7m in casualty claims.
Examples of fraudulent claims included falsified invoices that inflated claim values and attempts to claim for undamaged items.
In one case, a claimant alleged they had tripped over an unsecured rug in a church, but investigators confirmed the rug had been securely fixed, leading to the claim’s withdrawal.
Jeremy Trott, claims director at Ecclesiastical, said: “Insurance fraud is a crime that continues to cost insurance companies, and ultimately customers, billions of pounds each year.
“Our teams have been working hard to tackle this activity and help keep our premiums low.”
This comes after the ABI estimated last year that insurance fraud cost the industry 1.1bn in 2023.
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