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Tuesday, September 29, 2026

Employees are three times more engaged when they feel supported by managers, study shows - People Management Magazine

Employees who feel well supported by their line manager are 3.4 times more likely to feel engaged at work, a study has found.

The study of 50,000 employees by Inpulse found that 81 per cent of those who felt trusted by their line managers were engaged, compared to 28 per cent of employees who didn’t.

The survey also revealed that employees feeling trusted and supported had the “greatest impact” on how engaged people were at work.

Clare Kelliher, professor of work and organisation at Cranfield School of Management, said the findings underlined the importance of line managers in employee engagement, and advised that organisations invest in their development.

“Organisations need to invest in line manager training to help develop their people management skills and particularly how to demonstrate their trust in and respect for the employees they manage,” said Kelliher, she added that it is also key to foster a culture that is “conducive to employee voice” which focuses on employee wellbeing.

The survey found that the majority (80 per cent) of employees felt trusted by their line manager, and 83 per cent felt respected.

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It also found that employees who felt supported by their line managers had an Engagement Index Score of 74 per cent, while those who did not had a score of 22 per cent.

Gemma McCall, chief executive and founder of Culture...



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