Since ChatGPT became available for public use in November, it’s presented questions for employers about use cases and how best to incorporate the tool into workplace policies and maintain compliance.
ChatGPT is an artificial intelligence language platform that is trained to interact conversationally and perform tasks. To train AI such as ChatGPT, massive data sets are fed into a computer algorithm. Then the model is evaluated to determine how well it makes predictions when reviewing previously unseen data.
The AI tool then goes through testing to determine if the model performs well with large amounts of new data it has not seen before.
Although Chat GPT can introduce efficiencies in workplace processes, it also presents legal risks for employers.
Given how AI is trained and learns, significant issues can arise for employers when employees use ChatGPT to perform their job duties. Accuracy and bias are concerns when employees obtain information from a source like ChatGPT in connection with their work.
ChatGPT’s ability to supply information as an AI language model is only as good as the information it learned in the training phase. Although ChatGPT is trained on vast swaths of online information,...
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