High resolution at mediation stage continues, report reveals
The incidence of employment claims lodged in Singapore went up slightly in 2024, following increases in salary and wrongful dismissal claims.
Data from the Ministry of Manpower revealed the overall incidence of employment claims filed with MOM and the Tripartite Alliance for Dispute Management (TADM) increased to 3.12 per 1,000 employees in 2024, up from 2.53 in 2023.
"The increase is for both local and foreign employees," the report read.
But despite the increase in lodged claims, the resolution rate at mediation remained high, with more than 80% of employment claims resolved at TADM.
A total of 11,685 employment claims and appeals were lodged in 2024, including 5,420 from local employees and 6,265 from foreign employees.
According to the report, the rise in the incidence of employment claims follows increases in salary and wrongful dismissal claims.
"The rise in salary and dismissal claims reflects higher job turnover (from retrenchments, dismissals and business closures), and failure or delays in salary payments due to financial difficulties in recent years, rather than a decline in employment standards," the report read.
The incidence of salary claims in Singapore increased to 2.63 per 1,000 employees in 2024, up from 2.19 per 1,000 in 2023.
Among local employees, the rate rose to 1.59 per 1,000, while for foreign employees, it climbed to 4.64 per 1,000.
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