1) Wrongdoing
Businesses and organisations often need to set up an external whistleblowing solution because they've been caught out in the recent past.
By 'caught out' I mean they've just emerged from a reputation damaging incident or incidents, probably involving legal action, and possibly involving judicial fines or even criminal trials and sentences.
The actual wrongdoing in the workplace could have been anything – fraud, racism, sexism, corruption, insider trading – but it's the consequences that really matter here.
These wrongdoing incidents really do cause damage to an organisation.
A private business might sustain such reputational damage that it impacts on profit, turnover and even their ability to recruit. A listed company might suffer a slump in share price and force directors and the board to resign. A charitable organisation might find its funding reviewed and cut or see its donations dwindling away to nothing.
In the worst possible cases, the business might go bankrupt or the organisation collapse.
That's how bad it can get.
So, it's no wonder these organisations want to prevent it from happening again. It's no wonder they want to show they're proactively making changes.
They want to be seen to be changing for the better.
They know that only by improving their whistleblowing policies and whistleblowing systems will they be able to mitigate any further damage to their reputation.
Implementing an external whistleblowing hotline helps these organisations in...
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