The role Facebook plays in fanning the flames of ethnic and political tensions shows how urgently change is needed at the social media giant, whistleblower Frances Haugen said in an interview with DW.
Haugen is a former product manager for the social media giant, which recently rebranded itself under the new name "Meta."
She is due to testify in front of a panel at the European Parliament on Monday about her disclosures on the company.
"One of the core things that I'm trying to draw attention to is the underinvestment in languages that aren't English," Haugen told DW.
With the company most concerned about preventing regulatory scrutiny in the United States, the English language gets the most attention in terms of adapting the company's artificial intelligence (AI) software.
"Unfortunately the most fragile places in the world are the most diverse when it comes to languages," Haugen said.
She said Facebook's current safety strategy is to use AI to catch "extreme content" and ensure it doesn't rank higher in users' feeds.
"The problem is that strategy requires us to build those AI systems over and over and over again in each language for the platform to be safe — and right now Facebook is not doing that," she explained.
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