Last month, Dunkin’ Donuts and Taco Bell workers won a nearly $2 million settlement in New York City (NYC) against their franchise’s management company for failing to provide reliable work hours, in accordance with the city’s Fair Workweek Law.
Enacted in 2017, and expanded several times since, NYC is one of the few places in the country with fair workplace scheduling provisions. These regulations entitle fast-food, retail chain, and utility safety workers in the city to predictable work schedules. The law prohibits corporations and franchisees from arbitrarily changing employees’ schedules and requires employers to pay wage premiums for back-to-back shifts. Since its enactment, the law gave predictable schedules to hundreds of thousands of workers, and expanded enforcement and significant settlements in recent years would deliver premium wage payments to over 35,000 workers in NYC, resulting in approximately $80 million in worker relief as of early 2026.
Fair scheduling laws, a crucial policy pathway to ease stress over unstable work hours and incomes for employees in lower-paying jobs, include provisions requiring employers to give sufficient advance notice of workers’ schedules, allow workers input on their schedules, and provide extra pay for schedule shifts. Earlier research has shown the law’s benefits in reducing short notice schedules in service sector jobs, though some provisions may have a limited response.
Compliance requirements vary by sector, employer size,...
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