She called it a reflexive correction. Her employer reached a very different conclusion
A Melbourne insurance brokerage sacked a worker after she edited a document she then filed in her own case against the company.
The Fair Work Commission has now found the dismissal was not unfair, dismissing her claim in a decision handed down on September 4, 2026.
The worker had been with the firm since early 2021. Her contract listed her as an account manager. The company said she had always been treated and paid as a senior account executive, and that mismatch over her title sat underneath the whole dispute.
By August 2025, one of the firm's two directors had decided she was not productive enough working from home. Pointed emails followed, then a first and final warning on November 27, 2025 covering her work-from-home output and what the firm called “dishonesty.” Days later, she lodged a general protections claim with the Commission, arguing she had been underpaid and made to do senior-level work under a junior title.
What she attached to that claim became the flashpoint. Back in 2022, she had written a letter thanking the company for opportunities “in my role as Senior Account Manager.” The copy she filed in 2025 had the word “Senior” removed, so it read “in my role as Account Manager” - lining up with her argument that her real title was only ever account manager.
One director told the Commission that when he compared the two versions, “alarm bells went off.” He said he considered...
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