By now we’ve well established that regional monopolization, limited competition, and the (state and federal) corruption that enables both (aka regulatory capture) are why US broadband is spotty, expensive, and slow. With neither competent regulatory oversight nor meaningful competition to drive improvements, regional dominant broadband providers simply… don’t bother. The end result goes beyond high prices to substandard customer service, privacy violations, net neutrality violations, and unnecessary surcharges, usage caps, and fees they often don’t clearly disclose.
A recent report from the Institute For Local Self Reliance took a look at how transparent U.S. ISPs are about broadband prices, line restrictions, and hidden surcharges. And the results are about what you’d expect. As in, most U.S. ISPs do a fairly terrible job (quite intentionally) of making it clear how much you’ll pay for broadband, what your upstream and downstream speeds are, and whether there’s any hidden restrictions or fees you’ll face once you sign up.
Why? For one, big ISPs don’t like making it easy to do direct price comparisons, lest people clearly understand the real impact of limited competition and regional market failure. They also routinely engage in false advertising where they advertise one lower price, then hit you with a bunch of bullshit fees. Big ISPs also tend to hide anything that doesn’t make them look good or could showcase their...
Image: Facebook/SAPS The IDAC has rubbished rumours that it has a J50 warrant of arrest for KZN provincial police commissioner Lieutenant-General Nhlanhla Mkhwanazi as “false”. This comes after re...